Get answers to your queries

Customer Support: Need help with your orders, shipping, returns, or anything else?

Got a question? We have answers!

Browse our FAQs to find answers to common questions. If you don’t find what you need, feel free to reach out to our support team.

How do I track my order?

Tracking your order is simple! Once shipped, you’ll receive an email with a tracking number. Click it or enter it on our website’s tracking page for real-time updates.

What is your return policy?

We offer easy returns within 30 days. Items must be unused, in original packaging with tags. Contact our support team to start.

How long does shipping take?

We know you’re excited for your new gear. Standard shipping takes 3-5 business days within the U.S. Times may vary based on product availability and location. We aim for quick delivery!

Do you ship internationally?

Yes, we do! Everyone should have access to our products. International shipping times vary by location. Note that customs fees and import duties are the customer’s responsibility.

Contact Us

Get in Touch with Astral Dream Machine for Awesome Support

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Contact Astral Dream Machine for Stellar Support

188 Hood Avenue

Los Angeles, CA 90001

(323) 987-6543

support@astraldreammachine.com